Backint exits with the code (2)

[Tetsuya INOUE_2]

My customer is running DP5.5 + SAP DB on Windows 2003 (SP1).
If they restore the data on DP client through "Remote Desktop Connection" from PC, they encounter "Backint exits with the code (2)". If it is through "C:\ mstsc /v: /console". then the error disappears.

I am looking for a way to troubleshoot his problem. I would appreciate it if I could get any advice about it.

Ref:

http://help.sap.com/saphelp_erp2005/helpdata/en/0d/d30fce4a0c11d182b80000e829fbfe/frameset.htm

[Thomas Bianco]

the /console switch redirects the console session on XP and later. being that backint works from a console session but not from a RDP session makes me think it's a gdi coding problem deep in the program itself.

i'm not familiar with backint or SAP, but i'd bet some lazy coder assumed access to the console and did some action against it. from a RDP session this would fail, and it's exception is probably caught several functions up in the stack, causing an ungraceful exit.

look to the vendor for a patch, other then that, theres not much can be done. console access is restricted to system and interactive.