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API Warranty Check... available?

 
erenfue
Occasional Visitor

API Warranty Check... available?

Hi community. I'm wondering if at the end the API Warranty Check was released or not. If it was: Where I can get acces to it?

 

Best regards

erenfue

27 REPLIES 27
SC_Engagement
HPE Pro

Re: API Warranty Check... available?

Hello 

Thank you for your interest in the Warranty Check API. At this thime the API is not released to customers. 

Please find, you are still able to check the warranty status of your assets using the Warranty Check Tool in the HPE Support Center.

Thank you for your ongoing interest and we look forward to sharing this new API once ready.

Regards!

I work for HPE.
erenfue
Occasional Visitor

Re: API Warranty Check... available?

Thank you for your answer. Do you know if there is any estimated date for releasing it? Warranty tool is fine when you have a couple of servers, but when you have hundredds of them you need something that supports you on doing massive queries.

Thansk in advance

SC_Engagement
HPE Pro

Re: API Warranty Check... available?

Hello 

Thank you for the feedback.

At this time we are conducting the pilot and we will need that to conclude before the API can be releaseed GA. There is no release date that can be shared at this time.

Once available GA, there will be Stakeholder communications passed to the HPE Support Center users.

Thanks!

I work for HPE.
TQ12
Frequent Advisor

Re: API Warranty Check... available?

Hello,

When will be the API available again?
3rd party apps that were using it before are still not able to use it again.

Regards

jnowak97
Visitor

Re: API Warranty Check... available?

Hello,

When will this API be available or is there another method to open a support case to do so? I find it rediculous that i need to check 200+ servers 1 by 1 in your warranty check tool in the Support Center. 

Thank you.

Vajith V
HPE Pro

Re: API Warranty Check... available?

Hello.

The Warranty Check Product Management team are currently evaluating the timing for general release of the API, as part of ensuring the API can scale effectively in terms of performance, availability, and stability. Your post will be passed on to the Product Management team along with user details. If further information is needed, our team will reach out to you.

Regards,
Vajith

I am an HPE employee
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise

Accept or Kudo

fpumaxx1-UH
Visitor

Re: API Warranty Check... available?

I have been looking for this info as well.

The other piece i am looking for is a direct url to look up warranty info for a device.  I used to be able to include thje serial number in the url and it would go directly to the warranty page.  Now i have to go to the main page and enter in a serial number.

I need this for my field ops and lifecycle teams.  A way to make it easier for them to look up warranties.

jnowak97
Visitor

Re: API Warranty Check... available?

https://support.hpe.com/connect/s/?card=wc

This is the closest direct URL you can get for the warranty check tool. Its incorporated in the HPE Support Center

LeonardoSala
Regular Visitor

Re: API Warranty Check... available?

Hallo! We would also need this API to manage lifecycle efficiently... we were relying on the public warranty page before it was put behind an auth wall, and we were really hoping that the REST API would have been made available in a shorter timeline after that. Is there anything we could do as customers to support this effort?

Best regards

marian222
Visitor

Re: API Warranty Check... available?

Patiently awaiting this as well for some time now  

andrew1231
Visitor

Re: API Warranty Check... available?

Add me to the list of IT engineers that need this information programmatically.

sysg
Occasional Visitor

Re: API Warranty Check... available?

Add me to the list.

JustAnotherGeek
Frequent Visitor

Re: API Warranty Check... available?

Add me to the list.

eddy-palace
New Member

Re: API Warranty Check... available?

Add me to the list. I've been waiting for a while for this.

PB_HP
Senior Member

Re: API Warranty Check... available?

We are strongly interested, there are any news ?

OldDick
Occasional Visitor

Re: API Warranty Check... available?

I have hundreds of HP printers in my CMDB   I'll quit retire before I have to run each individual serial number manually.  Kind of a shame too that Dell has an API available for their customers, but HP can't..

kjlive
Visitor

Re: API Warranty Check... available?

sign me up too!

mpr-5
New Member

Re: API Warranty Check... available?

+1

TGPL
Occasional Visitor

Re: API Warranty Check... available?

+1

MikeP-Reftab
New Member

Re: API Warranty Check... available?

Any updates on the release of this endpoint?

DannyL
Frequent Visitor

Re: API Warranty Check... available?

We would also like to have access to the API, to automatically check all HP warranties on all our workstations

velardi
Occasional Advisor

Re: API Warranty Check... available?

there are API available for HPE partners?

Chris6685
Occasional Visitor

Re: API Warranty Check... available?

So it's been over a year since this post was originally made, and many months since there's been any HPE response. Can you tell us anything about this vital feature that was unceremoneously removed years ago with no thought at replacement? My company has close to 1500 PCs/Laptops that have almost entirely been made up of HPs, but this issue has dragged on so long that it's the primary reason management has decided to go with Dells, because our inventory management software hasn't been able to tell us the warranty expiration date for years so we can easily replace the machines in a timely fashion without having to manually check them one-by-one and manually enter the details into the inventory management software.

Making warranty lookups has difficult as possible for an end user and 1000x so for an IT professional was a perplexing move....

Any updates?

TQ12
Frequent Advisor

Re: API Warranty Check... available?

Correct. I have also not heard that a public api is available again to check the warranties.

Cheers