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Cannot log in to Software Center

 
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ClutchLock
Occasional Advisor

Cannot log in to Software Center

Cannot log into the software center to download latest ML350 Gen 10 Service Pack.
Only get this message:

Our site is currently down for maintenance. Please come back again later. Thanks for your patience.

But it has been this way for a few days, I don't think this is maintenance.

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ClutchLock
Occasional Advisor
Solution

Re: Cannot log in to Software Center

For anyone else with this issue, this is what I did:

Go to support, log in, then go to your profile:
https://auth.hpe.com/profile/UserProfile

Enable multifactor authentication, I set up all three.

You create a ticket here:
https://hp.my.salesforce-sites.com/CustomerSalesOp/SoftwareLicensingServicesWebform?region=AMS

Explain politely that you cannot log in and get the error, within about 30 minutes you will recieve a reply from HPE saying something like: "We are currently experiencing maintenance difficulties, the appropriate teams are working to resolve the issue. Please try again later.", about 30 minutes later you will be able to log in and download whatever service pack you need.

I guess they're doing something to vet new or suspicious users, I for one am legit, so no stress for me.