GUI not displayed remotely

[Olga_1]

Hello,
We have an interesting situation where I can run GUI interface by connecting through Exceed to an HP-UX 11.11 server, but another user, cannot. That user is from different company and he is able to run GUI application on two other HP-UX 11.11 servers that belong to us.
All HP servers are on the same network.

Here is the error:

The DISPLAY environment variable is set to "10.xxx.xx.xx:0.0", but the current configuration won't allow sam to run on that display.

[Steven E. Protter · Accepted solution]

Shalom,

The most likely cause of this condition is the permissions in the user home directory on the system that is not functioning correctly.

the .dt directories may have the wrong ownership or permissions or files inside those folders may have the same issues.

If there is not a centralized home directory system (on nfs for example) you may be able to resolve the problem by making the home directory permissions the same on the non-working system as the working one.

It is also possible that firewall and network configuration between the user and the affected system does not permit traffic on the proper ports. This could be switch configuration or VLAN for example.

The /var/adm/syslog/syslog.log fail may provide clues to what the actual issue is.

Since it involves sam, the sam restricted user profile may be different on this system.

As I understand it, you can run the GUI on this system and the other user can not. Thats why I first suggested permissions, because that would likely be able to explain such behavior.

Regards,

SEP

[Bill Hassell]

Rather than use SAM to test Xwindows, just run xclock (/usr/bin/X11/xclock). If this is an Xwindows config issue, xclock will give a similar error message. If it fails, check the current host access with the xhost command.

[Glen R. Bartlett]

I ditto what Bill said about checking the xhost output. I would add what does echo $DISPLAY produce? (compared to his IP)

What if xhost + is executed?, will the GUI then open?

Is there an ~/.rhosts file?, What does it contain?, does it differ from his .rhosts file on the servers where he can open SAM?