Please Report Forums Issues - April 2002!

[Kimberly Ann]

Hi Everybody,

Please report any issues you encounter while using the ITRC Forums during the month of April. This is an ongoing thread to help capture your helpful feedback!

If reporting operating errors, please include URLs from your browser associated with error messages, and please include the date and time the errors occur.

You can also post your forums **successes** at:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x1fa58cc5e03fd6118fff0090279cd0f9,00.html

Thanks go to those of you for your past feedback! Thanks to Jeff Schussele for the April post reminder! :)

Best regards,
Dan
ITRC Forums Manager

[Sachin Patel]

I just answer to forum success thread and it says I am first time user.

This is the url
http://forums.itrc.hp.com/cm/PostAnswerTrxn/0,,0x1fa58cc5e03fd6118fff0090279cd0f9,00.html

Sachin

[Kelli Ward]

Hi Dan,
This is not an issue, so much as a request/question.
Is there anything in the works, to allow a user to post points for all resonders to a message at one time?
I seem to remember this mentioned a couple of months back but do not remember the answer.
The advantage as a user would be a nice time savings for members in that we wouldn't have to continually click back into our message, go to the next user add their points and do this over again until all points are posted.
Thank you,
Kel

[Mark Vollmers]

Dan-

The last couple days, I've been having threads and pages that give me errors the first time I click on it, but load on a refresh. Kinda hit and miss on when and where, but I've been meaning on just thowing that out there.

Also, I just have a suggestion. I notice that there are now 795 pages of threads. If I want to find something from a few days ago, I will just start marching back through the pages. It occured to me, though, that if I wanted to look for something, say, two or three months ago, I would be hopping a lot of pages. What if I was looking back to last year? Would it be possible to have, in addition to the last 10 pages, something where I could put in the page I wanted to go to? I know that I could use the search, but I was thinking more on principle? Just a thought.

Mark

[Kimberly Ann]

Hi Sachin, thanks for the note...others have reported this about a month ago, but I haven't heard anything more. I'll get this reported.

Hi Kelli, yes we have a more suitable points assignment tool in the works. It will be much easier to assign points, but won't have a global assign ability. Standby, as it should be part of a release in coming months.

Hi Mark, yes, good idea. I'll get it reported and see what would be needed.

Thanks again,
Dan

[James R. Ferguson]

Hi Dan & Mark:

Mark, there is a way to "cheat" and obtain a binary search of the growing wealth of the Forum pages.

Consider the case where you are browsing the HP-UX FamilyHome, perhaps awaiting a new post upon which to jump!

Notice the URL is of the form:

http://forums.itrc.hp.com/cm/FamilyHome/1,,117!1!1,00.html

The portion immediately before the ".html" is the page number key. Shown above is page-1. To jump to page-10, change the last part which reads "1,00.html" to "10,00.html". To skip to the last page (at this writing, page 796) modify the URL to:

http://forums.itrc.hp.com/cm/FamilyHome/1,,117!1!796,00.html

...and volia...

Regards!

...JRF...

[John Carr_2]

Hi

as the others said there is easy ways to cheat but this should be about willing contirbution not points !!!

please no points

cheers
John.

[John Carr_2]

Dan

we all give our time to the cause I am just a starter.

I find it hard to understand when someone gets ten points several hours later after the previous message gave the same answer. NOT an alternative !!!

still we are here to contribute for as little or as much it might be worth.

Alas I have learnt so much in the last month, thsnks to all you guys for making this possible.

please no points

John.

[someone_4]

Here is one that i have started to notice. If you are not the "postie" or person who writes the original post. And you choose the "notify me" option. I do not get email notification if the owner of the post posts them. But I do get them if anyone posts.

Richard

[John Carr_2]

Richard & Dan

I dont really understand what Richard means by this, my email address is johncarr@peterboro.co.uk we can discuss this of the forum if you are suggesting anything untoward

John.

[H.Merijn Brand (procura]

Speed is up! More reliable than middle march :)

Still unable to use Opera to reply, post new, or asign point (does that guy never stop posting that Opera noise?-) - No he won't until it works, either by Opera solving the problem, or HP).

I've promoted the problem to internal guys and galls with Opera and expect some answers realy soon

Mozilla now works OK

[Roger Baptiste]

Dan,

Can we have the points assignment record corresponding to the name of a poster in the author section? For eg, when somebody submits a question, his point assignment should be shown corresponding to his name, like 10/100 which means he assigned points to 10 responses out of 100.

thanks
raj

[H.Merijn Brand (procura]

Mind the fence RajMan! I'd not like messages older than a year to be counted. If someone has changed his life for the better, it would be unfair to show how many unasigned messages he left behind in the past, while asigning 100% in the last 4 month.

[Kimberly Ann]

Richard,

Interesting. Obviously, if you are the original author of a question message and you select "send me email whenever somebody replies", you will be notified.

However, if you are a *reader* and choose "notify me", you should be notified regardless of who posts a reply (original author versus reader). I'll test this out and get it reported if it is indeed true.

Thanks for the note....
Dan

PS: Thanks to John, Procura, and Rajman for your feedback

[harry d brown jr]

Dan,

As everyone knows, we had an outage at 12:30ish EST. I got these errors:

Error processing SSI file '/cm/FamilyHomeContent/1,11868,LoggedIn!117,00.html'

Failed to connect
The host 192.151.52.111 could not be contacted. If this persists, you should contact the administrator of the remote site.

Error processing SSI file '/cm/QuestionAnswerContent/1,11870,LoggedIn!0x39a58cc5e03fd6118fff0090279cd0f9!0!1!0!0!0,00.html'


live free or die
harry

[Jon Mattatall]

The last hour or so - "Failed to Connect" errors. Seems better now (obviously, or I wouldn't be able to post this).

Jon

[Jeff Schussele]

Dan,

Got this:

Error processing SSI file '/cm/FamilyHomeContent/1,11868,LoggedIn!117,00.html'

Approx 12:35 CDT today while going from the main forum area to the HP-UX forum area.

Jeff

[Kimberly Ann]

Hi All,

I was informed much of the ITRC was down for the past hour due to a database problem. The support team has resolved the issue. I apologize for the inconvenience. We can now get our forums fix for today!

Regards,
Dan

[Mark Vollmers]

Dan-

I have been having a bear of a time today. The site is rather slow in general, and I have gotten a number of SSI errors trying to refresh the main page and server not found errors when trying to respond to posts (http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x5b5c62116946d6118fff0090279cd0f9,00.html for example just now)

Don't know if something is up but thought I'd let you know.

Mark

[H.Merijn Brand (procura]

Mozilla worked fine for about a week, and now I get

"Redirection limit for this URL exceeded. Unable to load the requested page."

For almost all links I click in the forum

[Jasper Verweij]

Hi Dan,

lately I have to login everyday again to post some answers. Is there something or did I switched option of IE again???

Another thing, I just wanted to look how many point our friend Wodisch (http://forums.itrc.hp.com/cm/UserProfile/1,,BR8935!1,00.html) has, but somehow his profile doesn't appear right. I have attached a screenshot of it in case you can't reproduce it.

Jasper

[Jeff Schussele]

Jasper,

I think Wodisch has found a way to get his quote inserted in the area normally used by the cartoon.
That's the way I'm seeing it using Netscape 6.1 on a Sun Ultra.
Don't know how but that may be wigging out your browser.

Jeff

[Robert Gamble]

You may want to update the following page with the new hats.

http://us-support.external.hp.com/estaff/bin/doc.pl/screen=estaffAssistance?Page=file0002#forearn

[Kenny Chau]

I thought I saw a ghost in the forum. I had read a message in the morning (GMT+8) and could not find it in the afternoon. When I tried to search the message from the search engine, I found it, but all the replies had gone. There are at least 9 replies to this message but all had gone. What happened?

Regards,
Kenny.

[John Carr_2]

Dan

last night I managed to submit a question without a description. Today the question has been removed from the forum - GOOD - however when I do a search I can still find the question but not the replies to the question which I know existed because two of them are mine. Is this deliberate ? or does the sytem not cleanly remove the question and answers ?


cheers
John.