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dl 380 gen 10 showing error message while booting the windows 2016

 
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pmetal
Occasional Visitor

dl 380 gen 10 showing error message while booting the windows 2016

x:\windows\system32>hpev CQTESS
Error: deleting EV CQTESS


X:\windows\system32>exit /b 0

X:\windows\system32>

it will halt and cannot boot the 2016 server. help me

15 REPLIES 15
Erdogan Temur
HPE Pro

Re: dl 380 gen 10 showing error message while booting the windows 2016

Hi,

update the HPE Intelligent Provisioning to the latest version.

Kind Regards,
Erdogan.
No support by private messages. Please ask the forum!

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terry_00
New Member

Re: dl 380 gen 10 showing error message while booting the windows 2016

Hi Sirs,

We have the same problem as the TS.

After numerous restart, we were able to see windows setup but encountered another issue. A pop-up windows shows "Setup was unable to create a new system partition or locate an existing system partition..." then when press Ok, it goes back to the same error x:\windows\system32......

 Aside to Initial Provisioning, we are using the latest version 3.20

Many thanks,

 

 

 

MV3
HPE Pro

Re: dl 380 gen 10 showing error message while booting the windows 2016

HI

This error is seen on the server during the installation or after the first boot after installation.Reset or Flash the BIOS.

If the BIOS is corrupted, update BIOS firmware to latest version.

If issue is still persists on the server, use different Operating System ISO and Flash or update the HPE Intelligent Provisioning to the latest version..

I work for HPE.

Cheers



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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dsshp
Occasional Advisor

Re: dl 380 gen 10 showing error message while booting the windows 2016

Hi I have exactly same error but with windows server 2019 instalation, IP is latest  3.21 bios is also latest 1.46.

HP please fix this

Bob_Kelsall
Occasional Visitor

Re: dl 380 gen 10 showing error message while booting the windows 2016

Have same issue with a DL360 and Win S 2019, problem seems to be generated from script calling wpeinit.exe which ends with

exit /b 0

Windows is helpful here...
C:\WINDOWS\system32>exit /?

Quits the CMD.EXE program (command interpreter) or the current batch
script.

EXIT [/B] [exitCode]

/B specifies to exit the current batch script instead of
CMD.EXE. If executed from outside a batch script, it
will quit CMD.EXE

exitCode specifies a numeric number. if /B is specified, sets
ERRORLEVEL that number. If quitting CMD.EXE, sets the process
exit code with that number.

Has anyone found a workaround? 



pmetal
Occasional Visitor
Solution

Re: dl 380 gen 10 showing error message while booting the windows 2016

In the Perform maintenance ... go to BIOS/Platform

1) Inside this ---reset the BIOS and again install the OS

sinfoni
Occasional Visitor

Re: dl 380 gen 10 showing error message while booting the windows 2016

thanks to pmetal for this solution. it worked for me !

CanBEE
New Member

Re: dl 380 gen 10 showing error message while booting the windows 2016

Thanks to pmetal from me too!

Phil2815
New Member

Re: dl 380 gen 10 showing error message while booting the windows 2016

I had the same error on a Microserver Gen10 Plus. I overwrote the Inteligent Provisioning V3.50 with an older version 3.45 and it worked for me. I could install Windows Server 2019.

OFred
Visitor

Re: dl 380 gen 10 showing error message while booting the windows 2016

Thanks ! Furthermore, I had to reset the smart array in the same menu, which was not very convenient..
Note that DL 360 gen 8 with IP 1.72 + Bios 05/2019 + iLO 2.77 + SmartArray firmware 8.32 supports very well "unofficially" Windows server 2019.
AxeLinux
Established Member

Re: dl 380 gen 10 showing error message while booting the windows 2016

For those who still have the problem with Intelligent Provisioning version 3.50 and below, HP has released a "critical" patch that updates the intelligent provisioning to 3.62. This fixes the problem.
Here is the link: https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_c0a417ecd8ff486c8be8ef3f06 

KevinYeung
Occasional Advisor

Re: dl 380 gen 10 showing error message while booting the windows 2016

I encountered the same error message today during install Windows 2016 today. 

Exit /b 0

Tried to reset the BIOS to default and re-create the array, re-install Win2016 - no luck 

Called vendor support and help me updated the firmware, BIOS is running v2.64 (04/21/2022),  reset BIOS, rebuild array but still fail

need urgent help on this. thanks 

Kevin 

Sunitha_Mod
Moderator

Re: dl 380 gen 10 showing error message while booting the windows 2016

@KevinYeung

Hello Kevin, 

Thanks for writing to us! Since you have posted in an old topic and there is no response yet, I would recommend you to create a new topic using the create "New Discussion" button, so the experts can check and assist you further. 



Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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KevinYeung
Occasional Advisor

Re: dl 380 gen 10 showing error message while booting the windows 2016

Thank you, will do 

NdjououLouis
Member

Re: dl 380 gen 10 showing error message while booting the windows 2016

yes that helped to fix the issue ..   and many thanks 

Also, ensure that the IOMMU is disabled  at the time  you do the install / .... 

From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Virtualization Options > AMD (R) IOMMU.

Enabling AMD virtualization options (hpe.com)