Getting stuck now on the POST screen

[Iqbal05eee]

One of my servers getting stuck in the POST screen as following photos. Any idea how to solve this problem?

[Sunitha_Mod]

Hello @Iqbal05eee,

Thank you for posting! 

Could you please let us know which product you are referring to? So we can check and move it to the right board. 

We await your response. 

[Iqbal05eee]

HP DL380 G10

[Suman_1978]

Hi,

Here are some documents which might help you resolve the issue.

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00017522en_us
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00019109en_us
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00018787en_us

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics

[Iqbal05eee]

@Suman_1978 

Same as before. Cant resume the problem.

[Suman_1978]

Hi,

Can you please tell us the Error code or message you see during POST?
Is there any error message in the IML log of iLO?

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics

[Iqbal05eee]

Please see the below screen

[Suman_1978]

Hi,

Thankyou for sharing the screengrab.

You may need to perform basic troubleshooting as follows:
Switch off the server and remove any unwanted hardware like PCI Cards which is not required for boot.
Remove any external devices which is not required for boot.
Bring the server to minimum configuration by installing minimum DIMM, refer to this QuickSpecs, page# 79

If still problem persist, you may clear the NVRAM by toggling the S6 switch.

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics

[Sunitha_Mod]

Hello @Iqbal05eee,

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

[Bisho]

I get stuck on the POST screen and the ILO IP shows as Unknown none of the F buttons do anything, please help 

[Sunitha_Mod]

Hello @Bisho,

Thank you for writing to us. 

You might want to consider creating a new topic by utilizing the "New Discussion" button, as this will not only enhance visibility compared to the old topic but also boost your chances of receiving responses from experts.