unable to access ilo port when using RDP?

[tcale89]

Hi all,

I have an issues connecting with my DL360 gen9 ilo port.

I am trying to access the ilo port through a remote deskop connection so I can change settings etc without being on site. For some reason it doesn't allow me to load into the ILO using a browser.

I am using remote deskop to connect into another DL360 which is being used as a windows server, then I am connecting using a ethernet port on the Windows server to connect the the DL360gen9 but it doesn't seem to like this ?

if i connect directly from my laptop to the DL360 gen9 using ethernet i can load the ILO webpage.

Any ideas why this wont work? 

would I need a cross over cable or something simple like that to connect from one DL360 to the other?

[TVVJ]

Hello,

iLO provides the ability to connect to it using the GUI or CLI and not using RDP session.

Regards,

[msobers22]

Hello,

The standard way to access iLO is thru the iLO Web Interface. This normally done over your production network or a dedicated management network. iLO uses standard Ethernet cabling, which includes CAT 5 with RJ-45 connectors..

Have you completed the initial configuration of iLO? Are you using DHCP or a Static IP?  

Theses are the initial steps

1. Connect iLO to the network
2. If you are not using DHCP, use the ROM based-server utilities to configure a static IP.
3. Configure user accounts.

Here is the link to the iLO 4 USer Guide

Document - HPE iLO 4 2.81 User Guide | HPE Support

I hope this helps

[tcale89]

using a Static IP address. 
I can connect to the ILO port directly using my Laptop, but my issue is that when i use my laptop to remotely connect into another DL360 (this is being used as a windows machine) I am then unable to connect through this windows machine into the ilo of the DL360 gen9 that i want to install ESXI onto.
I am using one of the ethernet port lan1 to connect from DL360(windows machine) to DL360 g9 ilo port.


Not sure why it doesn't work as this is the same setup as I would use to configure a Cisco device which works fine.

[tcale89]

I can connect to it using the GUI when my laptop is connected directly by ethernet.

my issue is that I want to connect to it from another location and not have to sit local to the device.

I have a DL360 set up as a windows server, I have this windows server connected from lan1 to the ilo port of the DL360 g9 by direct ethernet cable.
I then remote access into the Windows server and configure the lan1 adapter settings so its in the same static IP range as the DL360 g9 i want to configure (same as I would do on my laptop). When I do this it doesn't seem to load the GUI through the browser?

If I connect a Cisco device the same way I can access it from another location like my house etc so not sure why this doesn't work ?

[Sog_321]

This sounds like a network and cable issue. You connect your iLO port direct to a LAN port on your Windows Server. I'm not sure if iLO port support crossover on the port. If you connect devices directly you need a crossover cable. Send and receive pins are crossed in this cable. The Cisco device port may have this option . So you need to use a crossover calble or place a simple switch between both ports.

[Sog_321]

The second option is a TCP or route issue on your server. Check with route print. Next step is settings and bindings of your LAN port

[tcale89]

I'll try a cross over cable and let you know, its most likely something simple like that. 

[tcale89]

Cross over cable doesn't seem to work either. 

[msobers22]

Hi,

So I was curious to see if your scenario would work , so I tried it in my lab. I configured a static IP, SM and GW on a laptop, then I connected a standard ethernet cable from the laptop to the iLO port. 

1. PING the IP of the laptop - Successful
2. PING the IP of the server iLO port - Successful
3. Entered the ILO IP in the web browser and the web page came up 
4. Successfully logged into iLO 

So it looks like it works. I would check your cable. Do you see link and activity lights when you connect the cable? I have never had the need to connect to iLO like this but it does work.

[tcale89]

My step is a little different as my laptop connects to a DL360 which is a windows server then that windows server connects to another dl360. 
I can ping the ip address of the ilo from windows server and it comes back ok just cant seem to load the page in a browser.

tried straight cable and cross over cat5

[tcale89 · Accepted solution]

I have solved my issue, turns out someone else had configured one of the other ports on the device to a matching IP i was using which must have been conflicting with my port.

[Sunitha_Mod]

Hello @tcale89,

Perfect! 

We are glad to know the issue has been resolved and thank you for keeping us updated.