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тАО02-02-2023 01:48 AM - last edited on тАО02-03-2023 04:19 AM by support_s
тАО02-02-2023 01:48 AM - last edited on тАО02-03-2023 04:19 AM by support_s
Hi all,
I have an issues connecting with my DL360 gen9 ilo port.
I am trying to access the ilo port through a remote deskop connection so I can change settings etc without being on site. For some reason it doesn't allow me to load into the ILO using a browser.
I am using remote deskop to connect into another DL360 which is being used as a windows server, then I am connecting using a ethernet port on the Windows server to connect the the DL360gen9 but it doesn't seem to like this ?
if i connect directly from my laptop to the DL360 gen9 using ethernet i can load the ILO webpage.
Any ideas why this wont work?
would I need a cross over cable or something simple like that to connect from one DL360 to the other?
Solved! Go to Solution.
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тАО02-02-2023 10:16 AM
тАО02-02-2023 10:16 AM
Re: unable to access ilo port when using RDP?
Hello,
iLO provides the ability to connect to it using the GUI or CLI and not using RDP session.
Regards,
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[All opinions expressed here are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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тАО02-02-2023 11:03 AM
тАО02-02-2023 11:03 AM
Re: unable to access ilo port when using RDP?
Hello,
The standard way to access iLO is thru the iLO Web Interface. This normally done over your production network or a dedicated management network. iLO uses standard Ethernet cabling, which includes CAT 5 with RJ-45 connectors..
Have you completed the initial configuration of iLO? Are you using DHCP or a Static IP?
Theses are the initial steps
- Connect iLO to the network
- If you are not using DHCP, use the ROM based-server utilities to configure a static IP.
- Configure user accounts.
Here is the link to the iLO 4 USer Guide
Document - HPE iLO 4 2.81 User Guide | HPE Support
I hope this helps
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тАО02-03-2023 12:06 AM
тАО02-03-2023 12:06 AM
Re: unable to access ilo port when using RDP?
using a Static IP address.
I can connect to the ILO port directly using my Laptop, but my issue is that when i use my laptop to remotely connect into another DL360 (this is being used as a windows machine) I am then unable to connect through this windows machine into the ilo of the DL360 gen9 that i want to install ESXI onto.
I am using one of the ethernet port lan1 to connect from DL360(windows machine) to DL360 g9 ilo port.
Not sure why it doesn't work as this is the same setup as I would use to configure a Cisco device which works fine.
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тАО02-03-2023 12:12 AM
тАО02-03-2023 12:12 AM
Re: unable to access ilo port when using RDP?
I can connect to it using the GUI when my laptop is connected directly by ethernet.
my issue is that I want to connect to it from another location and not have to sit local to the device.
I have a DL360 set up as a windows server, I have this windows server connected from lan1 to the ilo port of the DL360 g9 by direct ethernet cable.
I then remote access into the Windows server and configure the lan1 adapter settings so its in the same static IP range as the DL360 g9 i want to configure (same as I would do on my laptop). When I do this it doesn't seem to load the GUI through the browser?
If I connect a Cisco device the same way I can access it from another location like my house etc so not sure why this doesn't work ?
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тАО02-03-2023 01:02 AM
тАО02-03-2023 01:02 AM
Re: unable to access ilo port when using RDP?
This sounds like a network and cable issue. You connect your iLO port direct to a LAN port on your Windows Server. I'm not sure if iLO port support crossover on the port. If you connect devices directly you need a crossover cable. Send and receive pins are crossed in this cable. The Cisco device port may have this option . So you need to use a crossover calble or place a simple switch between both ports.
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тАО02-03-2023 01:11 AM
тАО02-03-2023 01:11 AM
Re: unable to access ilo port when using RDP?
The second option is a TCP or route issue on your server. Check with route print. Next step is settings and bindings of your LAN port
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тАО02-03-2023 01:55 AM
тАО02-03-2023 01:55 AM
Re: unable to access ilo port when using RDP?
I'll try a cross over cable and let you know, its most likely something simple like that.
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тАО02-03-2023 06:16 AM
тАО02-03-2023 06:16 AM
Re: unable to access ilo port when using RDP?
Cross over cable doesn't seem to work either.
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тАО02-03-2023 09:09 AM
тАО02-03-2023 09:09 AM
Re: unable to access ilo port when using RDP?
Hi,
So I was curious to see if your scenario would work , so I tried it in my lab. I configured a static IP, SM and GW on a laptop, then I connected a standard ethernet cable from the laptop to the iLO port.
- PING the IP of the laptop - Successful
- PING the IP of the server iLO port - Successful
- Entered the ILO IP in the web browser and the web page came up
- Successfully logged into iLO
So it looks like it works. I would check your cable. Do you see link and activity lights when you connect the cable? I have never had the need to connect to iLO like this but it does work.
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тАО02-07-2023 12:19 AM
тАО02-07-2023 12:19 AM
Re: unable to access ilo port when using RDP?
My step is a little different as my laptop connects to a DL360 which is a windows server then that windows server connects to another dl360.
I can ping the ip address of the ilo from windows server and it comes back ok just cant seem to load the page in a browser.
tried straight cable and cross over cat5
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тАО02-08-2023 12:14 AM
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тАО02-08-2023 06:33 AM
тАО02-08-2023 06:33 AM
Re: unable to access ilo port when using RDP?
Hello @tcale89,
Perfect!
We are glad to know the issue has been resolved and thank you for keeping us updated.