Faulting application wmiprvse.exe, faulting module HPWinHostedEthernetTeam.dll

[Linda J Ryan]

Hi, after Upgrading my servers to Proliant support pack 8 I have recurring events logged in Event Viewer Application logs for serveral of the servers.

Faulting application wmiprvse.exe, version 5.2.3790.3959, faulting module HPWinHostedEthernetTeam.dll, version 2.1.0.0, fault address 0x00005370.

This error is logged every two minutes. These are Proliant DL380 servers running MS Server 2003 sp2 (all 32 bit).

Does anyone have any suggestions to fix this?

Thanks,
Linda Ryan

[Matt Finnigan]

I'm having very similar problems with one ProLiant DL360 running SBS 2003 SP1.

Reporting queued error: faulting application wmiprvse.exe, version 5.2.3790.1830, faulting module msvcr80.dll, version 8.0.50727.762, fault address 0x00008a8c.

[Change_happens]

did u check here already?
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1752978&SiteID=17

[Linda J Ryan]

The problem is not with wmiprvse.exe crashing. It is an application error with the faulting module HPWinHostedEthernetTeam.dll. This started right after I deployed Proliant Support Pack 8 through HP SIM 5.1 to my servers. 9 out of 20 of them have this error logged in event viewer every two minutes.

[Matt Finnigan]

Does anyone have any ideas on this one? I'm thinking of uninstalling all HP components and then reinstalling the PSP 8.00A.

I don't want to have to do a WMI rebuild, because this is a SBS server with Exchange, and I think that's kind of complex.

[Linda J Ryan]

I solved my particular problem by uninstalling HP Insight Management WBEM Providers and rebooting the servers.

[David Claypool]

Linda:

Did you happen to call this in to customer services and get a case number for this? If so, can you send it to me via email at firstname[dot]lastname[at]hp[dot]com.

Thanks,
David

[Linda J Ryan]

Hi David,

Sorry, I did not call it in, so I don't have a case number.

Linda

[Casha Meyer]

For this error : Faulting application wmiprvse.exe, version 5.2.3790.3959, faulting module HPWinHostedEthernetTeam.dll, version 2.1.0.0, fault address 0x00005370.

- What Nics do you have installed?

- How are the nics configured? If they are teamed, how many teams and what are the teams going to (i.e. network team or iscsi san solution)

- Version of HP Network Configuration Utility ?

- Version of HP Network Teaming Virtual Miniport Driver ?

[FrankW]

I've the same problem exactly and have not been able to resolve. So I just wanted to see if anyone had already found a solution.

[Linda J Ryan]

Hi Casha,

The NICs are HP NC7781 Gigabit
They are network teamed (1 team)
Network Configuration Utility 9.10.0.0

Linda

[Michael Gassert]

Had the same problem with approximately 12 out of 60 servers that I updated firmware on a couple weeks ago.

Removing the WBEM agent from 'add/remove programs' seemed to elimate the error on all servers.

[Casha Meyer]

PSP 8.0 is required in order to run the WBEM Providers. I see you have updated to PSP 8, but I am wondering if something failed to update or was skipped.

The WBEM providers require the latest Enhanced System Management driver, ilo II Management Controler driver, Rilo II/ilo driver, nic and starage drivers from PSP 8.0 or greater.

Insure all components installed sucessfully by going through the cpqsetup.log starting at the bottom.

If everything is up to psp 8.x, then please open a case with support. They will be able to enable additional debug logging on the wbem providers.

[Ralf Hesse_1]

Hi Linda,

I have the same problem with 12 DL360/380 G4 with W2k3 SP1 and network teaming.
First I have uninstalled the wbem provider, disabled the teaming, than uninstalled the network configuration utility.
After a reboot, I have installed the wbem provider again, without errors in the event logs.
Than I have installed the network configuration utility, configured the network teaming, and there are no new errors in the event log.
Not a solution, but maybe a workaround.

A HP case is generated and in progress.

[Output Environment Team]

I have the same problem.

Ralf wrote "A HP case is generated and in progress"

Does someone knows something about the status of this case or have a solution ?

[Ralf Hesse_1]

Hi Lischka,
HP has closed this case and told me, maybe it wil be fixed with the next ? psp.
The only "solution" for this problem I know, was the "workaround" i have wrote in Juni.
I don't have tested the psp 8.1 at this time.

[bollen]

Ralf wrote:
"HP has closed this case and told me, maybe it will be fixed with the next ? psp."

What does HP Mean by "maybe"? I want this to be fixed asap en not "maybe in the next version" or so. This is becoming such an annoyance on virtual all our servers that I am considering removing the complete PSP all together. PSP and SIM maintenance is taking too much of my time anyway, even without these idiotic messages. Our Linux systems run without PSP so I presume Windows can also do without the PSP.

Ralf also wrote:
"I don't have tested the psp 8.1 at this time."
I did and it sucks!
L8r, Henk

[briansw]

I have been having the exact same issue as described by Linda J Ryan. Contacted HP support, they ultimately said it was an issue that needed to be resolved with M$.

I removed all HP management software. Upgraded server to sp2. Installed PSP 8.1. Still have same error.

Just found this forum and removed the WBEM software as suggested and still receive 'WMI encountered a problem an needed to close' on reboot.

[bollen]

Iâ ve found on several systems that the problem has gone when you just â Dissolveâ a team (Control Panel > HP Network Config Utility) and then â Teamâ the adapters again. No reboot required. You do have to reconfigure the resulting new virtual adapter however.

Henk

[Matthew Dreher]

I have found that this problem is because the PSP v8 and above installs the optional WBEM drivers even if it was not installed previously. I don't know why they set it to always install the "optional" component for this but when I install the PSP components one item at a time, I have no issues. If I install the PSP, it installs the WBEM drivers and I start getting these errors on about 30% of the systems. I have found two ways to resolve these errors. Set the SMH to point to SNMP through the settings, uninstall the WBEM drivers and run the following:
winmgmt /clearadap
winmgmt /kill
winmgmt /unregserver
winmgmt /regserver
winmgmt /resyncperf

If this does not resolve the issue, I have to do what the other person stated where you have to break the network team and rebuild those connections.

The question is why is HP insisting on installing the WBEM optional components on the PSP v8 and above? How do we disable this behavior or when is this going to be fixed?

[InformationsTechnologie]

Hi

opened a case for this (Case 1602149849) and got following "workarround" to fix this issue

Error message in Appl. Eventview (w2k3) after PSP8.10a Installation

"Faulting application wmiprvse.exe, version 5.2.3790.3959, faulting module HPWinHostedEthernetTeam.dll, version 2.2.0.0, fault address 0x00005e70."


workarround :

1.) dissolve NIC Teaming
2.) uninstall Network Configuration Utility
3.) reboot
4.) install NCU
5.) reconfig NIC Teaming
6.) reboot

hope this help and will be fixed in next PSP

rgds
-Walter

[Edwin den Heijer]

This issue is however resolved by re-configuring

CIM_OwningCollectionElement

CIM_MemberOfCollection

TO>>

### CIM_OwningCollectionElement

### CIM_MemberOfCollection


in the file C:\Program Files\HPWBEM\tools\HPWbemDump.cfg

Kind regards,

Edwin den Heijer
Universal Medical Hospital Groningen Holland

[CDS]

Isn't editting this file HPWBEMDump.cfg just masking the problem?

I was told to update to 8.15 to solve another issue which it didn't solve and now I have this issue to deal with as well!

[Bob_336]

Has anyone received a solid solution for this issue?

Bob

[KarloChacon]

hi guys

any solution so far?