OpenSSH issue

[Igor Bekker_3]

Hello,

Any time I want to Deploy anything I get the follow error message:

EXCEPTION CLASS: com.hp.mx.dtf.sshClient.MxSshFailedConnectionException
EXCEPTION: Unable to contact the SSH server on node "hq000ins001.acb.corp".

I checked and I have OpenSSH installed on the CMS

Please advise. Your help is greatly appreciated.

[Mike Strako]

Make sure the OpenSSH service is installed and running. If so, here is a doc that I put together. Follow the instructions step-by-step. Let me know how it works for you.

Mike.

[Steve Kadish]

To be clear, OpenSSH must be installed and the service must be running on BOTH the CMS AND the target nodes.

- Steve

[Mike Strako]

No, just on the CMS. Target machines do not require SSH.

[Steve Kadish]

Hi Mike,

I'm sorry to correct you, but if you want to run a tool on a monitored node using SIM, for instance deploying a support pack or using VPM, SSH must be installed on that monitored node.

Thanks,
- Steve

[Mike Strako]

LOL, I won't argue with you. You can install SSH on all your clients if you want to BUT it's not required. The secure communications connection is initiated by CMS using that secured path. I'm doing it here and have 520 managed servers with OpenSSH installed on just my CMS. I use my custom commands ALL the time, nightly reboots, server drive volume stats ETC.

Mike.

[Igor Bekker_3]

Mike,

The Doc states to replace all Admin to simservice account. I dont have a simservice account. Should I create it first and give it Admin rights? Should that be a domain account?

Thanks,
Igor

[Mike Strako]

You can use a domain account that has local admin rights to each of your servers, that's what I did. By default, there is a bug in the way HP setup those parameters, that's why you must do a global find|replace with an account that has proper rights.

Mike.

[Igor Bekker_3]

So just to make sure. I have a domain account ABCD, which is a Domain admin and Local Admin. I will place the simservice with ABCD.

Thanks a million, lets see if this works.

[Mike Strako]

Correct. Good luck.

[Igor Bekker_3]

When runing the MXTOOL, I received the following error:
Successfully parsed tool file.
Cannot modify tool named "bdf" because the tool is invalid.
The required tool revision is less than or equal to the revision of the tool in
the repository.
...
....
....
No tools were modified.

This was for all the tools. Is my software outdated? How do I upgrade. I downloaded SIM4.2, PMP, OpenSSH And VCRM from the HP site and installed them.

[Steve Kadish]

Hi Igor,

Open up the .XML file for the tools your are re-registering. In the first line of each tool definition, you will see a "revision" variable.

Every time you modify a tool, increment this number before re-registering it. For instance, I usually would change:

revision = "2.0"

to

revision = "2.1"

You will no longer get this error.

Good luck,
- Steve

[Igor Bekker_3]

Mike,

check this out:
C:\Program Files\HP\Systems Insight Manager\tools>mxtool -m -f mx-tools.xml
The following argument value was found where an option was expected: ûm
Usage: mxtool -a -f filepath
mxtool -m [-i] -f filepath [-x force]
mxtool -s -f filepath
mxtool -r -f filepath
mxtool -r -t toolname ...
mxtool -r -c category ...
mxtool -l d|f|n|t [-c category ... | -t toolname ... ]
mxtool -l f [-b encoding] [-c category ... | -t toolname ... ]
mxtoo

[Igor Bekker_3]

Thank you guys, I truly appreciate all your help

[Mike Strako]

Your very welcome. That's why we are all here.

Mike.

[Igor Bekker_3]

I stopped the OPENSSH service and deleted all the files. I deleted the pass file, and rant he command :
C:\Program Files\OpenSSH\bin>mkpasswd -d -u ABCD

Then I tried starting the service and it FAILS:
Error 193: %1 is not valid Win32 Application

Please advise.

[Igor Bekker_3]

After doing this proceedure, SIM doesnt work at all. The Sim service is started, OpenSSH doesnt start. I cant even open the Sim Home page. Any suggestions?

[Steve Kadish]

Igor,

If you have a warrantee or other care pack on this server, I would think that at this point you would want to call HP support. They have a SIM desk and will help you out.

Good luck,
- Steve

[Mike Strako]

Iqor, I'm not exactly sure what step(s) you have done to make SIM not usable, the proceedure submitted ONLY pertains to OpenSSH, it's a seporate add-on to SIM, SIM can work without it but not all features will work, IE custom commands, VPM etc. Can you tell me what else you changed?

Mike.

[Igor Bekker_3]

Mike,
These were my steps.
1- Created Domain Admin Account and gave it local admin privileges
2- I searched for the >administrator< and changed it to >sa_insightmgr< (5 files total)
3- I changed the Versions from 2.0 to 2.1 in each of those XMLs.
4- Ran the Mxtool and if worked fine for all 5 files
5- REBOOTED

------------
1- I checked all accounts to see if they had the .ssh folder. NONE had this folder.
2- I deleted know_hosts file
3- I delete passwd
4- Then I ran the command â mkpasswd â d â u sa_insightmgrâ
5- Then I tried to start OpenSSH service, It would not start, I restarted the Server and I nothing works.

I have this error message in Event Viewer:
com.hp.mx.database.DbVerificationException: Error loading database verification handler 'com.hp.mx.database.MsSqlVerificationHandler'
com.hp.mx.database.DbVerificationException: Error accessi

[Steve Kadish]

Hi Igor,

I can tell you that I renamed the local Administrator account on my CMS between the time I installed SIM 4.1 and the time I upgraded to SIM 4.2, and I could not get SSH working at all. It's a very tricky setup.

Since you seem to have made several changes with regards to the accounts SIM uses, I suggest that you reinstall SIM. This was the only way I could get my SSH commands to run.

Good luck,
- Steve

[Igor Bekker_3]

Reinstalling SIM 4.2, will that delete all the servers and thresholds that I have setup already?

I cant even start the HomePage on port 50000

[Steve Kadish]

Before I uninstalled and did a clean install of SIM, I backed up my SQL database. After the re-install, I restored the database over the new db that the reinstall had created. I lost very little in the way of servers or configuration.

[Igor Bekker_3]

I was able to get the SIM to work as before. I am still receiving this error message:
EXCEPTION CLASS: com.hp.mx.dtf.sshClient.MxSshFailedConnectionException
EXCEPTION: Unable to contact the SSH server on node "hq000ins001.icb.corp".

Please advise.

[Steve Kadish]

Hi Igor,

Is "hq000ins001.icb.corp" the CMS or the node you are trying to deploy to?

Thanks,
- Steve