Please Submit Your ITRC Forums Issues for December 2002!

[H.Merijn Brand (procura]

FWIW Same as Pete. About 30 minutes of stalling. Can't remember the time, because I also could not post to issues, and another issue caught my attention during that :)

[H.Merijn Brand (procura]

Statistics still reveal these for `strange' countries (for any value of strange):

a5:/u/usr/merijn/tmp/itrc 140 > ./emp-ctry
CA709442 PARTNERS WORLDWIDE
CA639678 M CORPORATION
CA460479 O NEDDLLOYD
CA595707 T SINGAPORE PTE LTD
BR2903 ASSOCIATES
CA40070 BRADSBY CO,
BR633074 SERVICE GMBH
CA485690 CO.
CA501142 T
BR79054 D AS IT SP A6
CA461665 GAMBLE
CA721888 SUNALIANCE
CA654069 BOARD
BR161964 YOUNG
a5:/u/usr/merijn/tmp/itrc 141 > ./new-ctry
As of 20020611, BR693885 Miku P?ri is the first member from NA
As of 20020903, CA595707 Choy Wai Yew is the first member from T SINGAPORE PTE LTD
As of 20020920, BR707691 crab is the first member from STERIA
As of 20020701, CA809858 Andr?s J. M?rquez is the first member from ANDRES.MARQUEZ@ACCENTURE.COM
As of 20020110, CA721888 Steven Rogers is the first member from SUNALIANCE
As of 20020321, BR633074 Elif Gius is the first member from SERVICE GMBH
a5:/u/usr/merijn/tmp/itrc 142 >

[BFA6]

Hi Dan,

The search is being a bit weird. I can search and get no results, then press search again & get some results. Very frustrating.

Regards,

Hilary

[Ravi_8]

Hi Dan

atleast once daily, i face these errors;

opening SSI file:
and "Error : 404 objects not found"

really i don't know what these mean.
otherwise ITRC site is fare

[V. Nyga]

Hi Dan,

I couldn't register in Europe for reply on Monday, 9th at 15 GMT till my last try at 17 GMT. It was the first time I tried it so late. Normally I register till 10 GMT.
Maybe too much traffic in America?

Another item:
Sometimes I see my own messages signed with 'Volkma' - first I thought I missed the 'r' but now I watch for that and sometimes still no 'r'.
:-((

Regards
Volkmar

[Michael Tully]

Hi Dan,

The time syncing still seems to be an issue. In this posting there has been a response before the posted date and time of the question. Also to note this was the last response to be posted not the first as listed.

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xcfb350dde50cd71190050090279cd0f9,00.html

Cheers
Michael

[Michael Tully]

man these clocks are wacky.....

In this thread, Clay has his second reponse listed straight after his first. Scott's reply comment 'hmmmmmm' was before the second response. I know this as this was the order I saw before posting my 2 cents worth... Somebody out there can't tell the time.

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xe5b350dde50cd71190050090279cd0f9,00.html

[Patrick Wallek]

Hi Dan,

There is still a VERY SERIOUS timing issue. This is even worse than before. The time difference seems to be 20-30 minutes.

This thread: http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xcfb350dde50cd71190050090279cd0f9,00.html

is the most recent one. I responded first, then the poster and then Michael Tully. As Michael said, the response listed first is actually the last one that was posted.

The developers and / or admins for these machines need to figure out what the problem is and get it fixed ASAP!!!!!!!!!!!

[Kimberly Ann]

Patrick and Michael, thanks. I'll get them on it right now. The odd thing is that I've done a simple test by submitting messages to each server at the same time, and all show the same timestamp. Is it possible this could be a latency issue in the network somewhere? Anyhow, I'll get things going here....

Thanks,
Dan

[Patrick Wallek]

Hi Dan,

I kind of doubt that it is a network issue. I don't think that much time had passed between when I responded and when the last response was posted.

It'll be interesting to see what you find out from the tech folks.

[Michael Tully]

I agree with Patrick. That much time was not elapsed. The time between when Patrick subitted his first posting after my second one was not 30 minutes. It couldn't have been any more than 10-15 tops.

[Kimberly Ann]

Hi Guys,,,,,I ran one other test and found one of the servers to be out of synch by roughly 30 minutes. Not sure why, as all were verified to be in synch just a few days ago, and I ran the same test to confirm it. I'm sure the tech team will know what to do, but if you have any ideas I'd be interested.

Thanks,
Dan

[Jeff Schussele]

Dan,

Did you do a search in the forum for "adjusting time"? ;~)knudge..knudge...knudge.

Seriously though, it will depend on whether it ahead or behind all the other servers & whether it's running time sensitive SW - like a database.

If it's behind (slow) you can usually just advance the time right where it needs to be. You won't upset any DBs - you'll just have a "time-hole".

If it's ahead then the best thing to do is stop the SW & reboot the system, catching it @ boot & resetting the time at that point & then let it boot the rest of the way.

In either scenario you need to find out why it's not syncing up. I suspect there's an NTP issue at play here - misconfigured, not installed/enabled, etc.

Cheers,
Jeff

[Kimberly Ann]

Jeff, hey this forums really works! I will forward your help on. Thanks very much...I feel so empowered. :)

-Dan

[Tom Jackson]

Dan:

I haven't had any problems using this forum. I've started to depend on it as one of my primary resources for technical information. I also enjoy the conversations between the members. A very interesting group.

One thing I would like to be able to do is remove a reply that I've posted.

Tom

[James R. Ferguson]

Hi Dan:

This is really amazing. Yet again, the time (mis)synchronization appears:

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x8ab550dde50cd71190050090279cd0f9,00.html

Note that Stefan's response occured at 08:47 AM GMT while the question wasn't posed until 09:10 AM GMT.

Doesn't anyone monitor the collection of servers offering Forum services?

Regards!

...JRF...

[Kimberly Ann]

Hi Tom, thanks for the nice comments. If you need a post edited, please provide the URL were the post resides and a description of what you need done.

Jim, thanks for pointing this added example. There is a real time monitor in place for performance and availability (which has been excellent), however, the synchronization issue has crept back into one server for some reason. The team this morning added a script to ensure the times are always synched up, so we shouldn't see this again. This wasn't added until after Stefan's post, which is why there was another example in the forums. It looks like the question was posted through one of the synched servers, while Stefans reply was posted through the server that was lagging. Apologize to everyone for this inconvenience...but thanks to everyone's help and feedback, the situation is corrected and hopefully for good. :)

Take care,
Dan

[Paul Sperry]

My only gripe is the speed of the site.
Iam on a T1 and this site is the slowest
of any others I frequent.

[Pete Randall]

Dan,

I, too noticed it's been a bit sluggish today - mostly in submitting responses. At first I thought it was just me but everything else seems to be OK.

Pete

[Kelli Ward]

Hi Dan,
When I submit points for questions answered. I have to do so twice for it to take. I seem to remember a previous posting on this but do not remember the outcome and couldn't find it with a search.
What can I do about this?
(Using IE5.5)
Happy Holidays!
Thanks,
Kel

[Kimberly Ann]

Hi Pete: appreciate the info. I just checked with the support team and all systems are fine, not sure what would be causing the slowdown.

Hi Kelli, the points issue is still lingering. However, I have the lab working on a fix and hope to have them unleash something soon.

Hi Paul, thanks for the comments. The odd thing is that we just tripled the capacity of the servers hosting this site. The performance measures being monitored indicate excellent end to end performance. Most pages, including the home page, are loading in 3 seconds or less. Even my dial up phone line at home is fairly quick to load. What browser are you using?

Thanks,
Dan

[Robert-Jan Goossens]

Hi Dan

Getting following errors when opening threads.
locale time GMT+1 17.30


Error processing SSI file '/com.hp.itrc_Core/com.hp.itrc_Core_TopLeft_Welcome/1,11958,,00.html'

Error processing SSI file '/cm/FamilyHomeContent/1,11868,LoggedIn!117,00.html'

Error processing SSI file '/cm/FamilyHomeContent/1,11868,LoggedIn!117!1!2,00.html'

Kind regards,

Robert-Jan.

[Vicente Sanchez_3]

Hi Dan,

I'm having this message:

Error processing SSI file '/com.hp.itrc_Core/com.hp.itrc_Core_TopLeft_Welcome/1,11958,,00.html'

It begun this afternoon.

Regards, Vicente.

[Bill McNAMARA_1]

Hi Dan,

I'm getting the following type of errors:

Error processing SSI file '/com.hp.itrc_Core/com.hp.itrc_Core_TopLeft_Welcome/1,11958,,00.html'

and 404s,

but usually a reload fixes it.

Have a good one!
Later,
Bill

[Thayanidhi]

Hi Dan,

I had the following errors when try to open some threads. (time GMT+3 17:45)

Error processing SSI file '/com.hp.itrc_Core/com.hp.itrc_Core_TopLeft_Welcome/1,11958,,00.html'


Error processing SSI file '/cm/components/TopReadSolutions/1,11877,question!0x3fbb3a1c04ffd61190050090279cd0f9,00.html'

Also difficulties in posting reply.

Thanks

TT